Please make sure you enter your shipping address correctly as once it has been received, and your product is dispatched we cannot alter the address, and you will be charged the standard applicable postage rate for us to resend. Please note that we aim to ship your goods within the next 2 working days of receiving your order. 

Once your items have been shipped, they become your property and responsibility. If a product arrives damaged, or is misplaced, it is your responsibility to liaise with the shipping agent responsible. No refunds or replacements will be given for products missing or damaged in transit. We will however provide you with all the necessary information to make your claim.

Shipping to New Zealand

• FREE SHIPPING on all NZ orders over $100 in a single transaction after discounts are applied.
• For New Zealand, please allow at least 2-7 working days for delivery on stocked items.
• If you require Express Post options, please contact us for a quote via littleherokids@gmail.com 

International Shipping

• Please contact us for international shipping.